You Don’t Need a
Property Manager.
You need someone on your team to handle the day-to-day — scheduling vendors, fielding tenant requests, and following up on maintenance so it’s not all on you.
Relay Operations is your dedicated virtual assistant for rental property coordination. We handle the busywork. You keep full control.
No long-term contracts. No percentage of rent. Just a dedicated coordinator on your team.
Your virtual assistant for rental property coordination.
We work as part of your team — handling the scheduling, communication, and follow-ups that eat your time. You make the decisions. We make sure things get done.
Your rental properties deserve
a dedicated team member.
Relay Operations is a virtual assistant service built specifically for rental property owners. We’re not a property manager — we’re the person on your team who handles the day-to-day coordination so you don’t have to.
Tenant has a question? It comes to us first. Contractor needs scheduling? We handle it. Cleaner needs to be booked for a turnover? Done. You get updates on what’s happening — without being the one managing every detail.
We work virtually, which keeps our costs well below a traditional property manager. Your local vendors handle all on-site work. You stay in the driver’s seat.
Everything your VA handles,
so you don’t have to.
Think of us as a team member, not a service. We learn your properties, your vendors, and how you like things done — then we handle the coordination day to day.
We’re a virtual assistant service, not a licensed property manager. We coordinate — we don’t collect rent, hold keys, or perform on-site work.
Simple onboarding. Structured remote support.
Getting started takes days, not weeks. We set up the remote coordination systems so you can start delegating right away.
Discovery call
We learn about your portfolio, your existing local vendors, and where you need coordination support. We'll assess whether our remote model is a good fit for your setup.
Remote systems setup
We document your workflows, set up communication channels, connect with your local vendors remotely, and build the operational playbook for your properties.
Ongoing remote coordination
We take over the remote coordination work — vendor scheduling, communication follow-ups, turnover organization, reporting — while your local team continues handling on-site tasks.
Like hiring an assistant
who already knows the job.
We handle the coordination that eats your time — vendor scheduling, tenant requests, maintenance follow-ups — so you can self-manage without it being a second job.
A Dedicated Person, Not a Service
You get a dedicated virtual assistant who learns your properties, your vendors, and your preferences. Not a call center. Not a ticket queue. A real person on your team.
You Stay in Control
You make the decisions — we handle the follow-through. We're an extension of you, not a replacement.
Nothing Falls Through the Cracks
We don't just schedule — we confirm, follow up, and close the loop. No missed messages, no forgotten tasks, no dropped communication.
Systems That Scale With You
Every property gets documented workflows and repeatable processes. As you grow your portfolio, your operations stay organized.
Way Less Than a Property Manager
No percentage of rent. No surprise fees. Just a flat rate for a dedicated coordinator who handles the stuff that eats your time.
Works Wherever You Are
Own property in a different city or state? We coordinate your local team from anywhere — you don't need to be near your rentals to stay on top of them.
Common questions.
If yours isn’t listed here, reach out — we’re happy to chat.
Let’s talk about your properties.
Tell us about your portfolio and we’ll set up a discovery call to see if our remote coordination model is a good fit.
Coordinating for investors everywhere
We respond to inquiries during business hours, typically within one business day. We do not offer after-hours or emergency support.